Introduction
For financial planners who hold their own Australian Financial Services Licence (AFSL), meeting ASIC’s strict compliance requirements is non-negotiable. Having a reliable and proactive auditor can make all the difference in navigating these obligations. KJ Audit & Accounting Pty Ltd is proud to have supported financial planner Joe Sacco, who came to the firm at a pivotal time when his previous auditor retired. What he found was not just a replacement, but a trusted partner whose professionalism and diligence set a new benchmark in his audit experience.
Context
Joe Sacco is a self-employed financial adviser operating under his own AFSL. When his former auditor retired, Joe needed a Registered Company Auditor who could manage his AFSL audit in line with ASIC’s requirements. Given the complexity and time sensitivity of these audits, Joe’s expectations were high—he required someone who was responsive, thorough, and attentive to detail.
Joe’s past experiences with auditors had left him frustrated, often having to chase for updates and follow up repeatedly to meet compliance deadlines. This created stress and consumed valuable time he could have otherwise dedicated to his clients. When he engaged KJ Audit & Accounting Pty Ltd, Joe was looking for a more efficient and supportive approach to this critical aspect of his business.
Approach
At KJ Audit & Accounting, AFSL audits are handled with a blend of diligence, efficiency, and personalised service. From the outset, the firm prioritised clear communication and a structured process to ensure Joe’s audit was both compliant and seamless.
Key elements of the approach included:
- Responsiveness and Professionalism – From first contact, Kavitha made sure Joe’s queries were answered promptly and with clarity, reducing the uncertainty and frustration he had previously experienced.
- Diligence in Execution – Every step of the audit was conducted with attention to detail, ensuring all compliance requirements under ASIC were satisfied in full and within the prescribed deadlines.
- Client-Focused Service – Rather than waiting for Joe to chase updates, KJ Audit & Accounting proactively progressed the audit, providing reassurance that everything was under control.
By combining technical expertise with genuine attentiveness, the firm not only delivered the audit but also built trust and confidence in the process.
Results
The outcomes of this collaboration were significant for Joe and his business:
- Compliance with Confidence – The AFSL audit was completed thoroughly and within the strict timelines required, eliminating the stress of potential regulatory risks.
- Time and Efficiency Gains – Joe no longer needed to spend time chasing his auditor; instead, he could focus on servicing his clients and running his business.
- Positive Experience and Advocacy – Impressed by the professionalism and work ethic, Joe became a strong advocate for KJ Audit & Accounting, referring colleagues who also run their own AFSLs.
